For Globe Vale Holiday Park
Here at Globe Vale we are committed to safeguarding the privacy of our customers, and this policy is in place to protect any information you may provide to Globe Vale Holiday Park, when using our website and booking system (Campmanager).
Information we may collect and store
- Full name
- Full address, including post code
- Contact details, including email address
- Party details – full name and date of birth
- Emails sent
- Other information relevant to customer surveys
- I.P address
- Holiday owners and unit details
- Mailing list preference
How we collect information
- Manually (via telephone or in person)
- Online bookings (via Campmanager) – customer is asked to create an account when making a first time booking
- Other integrated systems (Pitchup). Customers are automatically opted out from our mailing list
How we use your information
- For our own record keeping
- To improve our products and services
- To send periodical promotional emails about special offers, or other information we think you may find useful if consent is gained
- To inform you of any changes to our website, services, goods or products if consent is gained
At Globe Vale we use Google Analytics, Google AdWords Conversion tags, and other Google services that place cookies on a browser across our website. These cookies help us improve the website’s effectiveness for our visitors. These cookies are set and read by Google. To learn more, click here
We use AdWords remarketing to promote our website across the internet. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.
It is of utmost importance to us that your information is secure. We have in place suitable procedures to safeguard and secure the information we collect online. However, the internet is not totally secure and occasionally information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, and any information you do send us is entirely at your own risk.
Any data with Campmanager is stored on servers located in a secure UK data centre which complies with the ISO 27001 information security standard.
From Campmanager customer data is transmitted over SSL (Secure Sockets Layer) 256-bit encryption. All customer data is encrypted and transmitted securely.
We do not store credit card details nor do we share customer details with any 3rd parties
In the event that we sell any or all of our business to the buyer
Where we are legally required by law to disclose your personal information
Fraud protection and reduce the risk of fraud.
Links to Third Parties
Access to Information
Under the General Data Protection Rights (GDPR) you can
request to see the information we hold about you with no charges incurred.
You can request correction of any data that is incorrect
and request permanent deletion of your data that the holiday park has no lawful reason to retain.
Globe Vale Holiday Park