Frequently Asked Questions

What facilities do you offer?

Please see our facilities pages:

Static Caravans & Holiday Homes

For tent campers, touring caravanners and motorhomers

When is the onsite bar/restaurant open?

Our bar & restaurant is open between Easter & September during peak periods.

Are you dog friendly?

Yes, please see our dog friendly page for full details.

Where is the nearest town and shopping centre?

The nearest towns are Redruth and Camborne, where you’ll find most of the major supermarkets and banks.

We are also only a 20 minute drive from Truro, Cornwall’s regional shopping centre.

You will find many of the large brands as well as lots of independent shops and cafes to enjoy in Truro.

Which is your nearest beach?

Our local beaches are at Portreath and Porthtowan, both a similar
distance from the campsite – about 4 miles.

They are both family friendly, life guarded and great for surfing.

Is there Wifi access?

Yes, we offer Wifi access – we have hot spots around the park.
Prices per device:
Wifi charges:
£5 for 3 days. Unlimited use.
£10 per week. Unlimited use.

Can we have a camp fire or BBQ?

We allow BBQs and fire-pits throughout the park. They must be
raised off the ground and we have blocks available, if needed.

Do you have a shop on site?

Yes.

You’ll find all the essentials in our campsite shop (Open between mid July and the end of August).

Do you have electric hook ups?

Yes, every pitch has 16 amp hook ups.

What time can we arrive and when do we have to leave?

Pitches: For customers booking a tent, caravan, or motorhome pitch,
you can arrive from 2pm on the day you join us.

We ask that you vacate your pitch by 10am on the day you leave.

Arriving before 9am or after 6pm?

Please let us know in advance if you plan to arrive at Globe Vale Holiday Park before 9am or after 6pm. Our phone number is 01209 891183.

Static caravans & luxury holiday homes: are available from 3pm on the day of arrival. We ask that you vacate by 10 am on the day you leave. (Please see our full terms and conditions here.)

Do I have to book in advance?

For static caravans and luxury holiday homes, yes, we ask that you book in advance.

For pitches, it is advisable that you book in advance, especially during peak periods.

For on the day bookings, please contact Louise first to check availability: 01209 891193

Do you accept one night bookings?

Yes, we do for tent, caravan and motorhome pitches.

Our static caravans and luxury holiday homes are booked weekly in peak periods and a minimum of 3 nights stay during off peak periods.

How do I make a booking?

You can book online here, by post or over the phone. See our contact us page for our phone number, postal and email addresses.

What forms of payment do you accept?

You can pay by credit card, debit card, or cheque.

You can also pay cash on arrival, please call Louise for details on 01209 891183. (See our terms and conditions page for full details.)

When do I have to pay/ do I have to pay a deposit?

We ask for a 25% non-refundable deposit on booking and the balance paid four weeks before your arrival date.

If you are booking within four weeks of your arrival date, we ask that you pay in full when making your booking.

If you prefer to pay cash on arrival, please phone Louise on 01209 891183.

Will you confirm my booking?

Yes, we confirm all bookings by email.

Can I change my booking in any way?

Bookings can be flexible, please contact Louise and we’ll do our best for you. 01209 891183.

Do you offer refunds if we cancel or leave early?

Yes, we offer refunds if you cancel more than 7 days before your booking is due to start, minus the 25% non-refundable deposit.

We do not offer refunds if you choose to leave early, or cancel within 7 days of your arrival date. (Please click here to see our terms and conditions page for our full cancellation policy.)

I need to cancel my booking, what do I do?

Please call 01209 891183 or email info@globevale.co.uk and Louise will be happy to provide full details about how to cancel a booking at Globe Vale Holiday Park.

Do you accept group bookings?

Yes, we accept group bookings. Each year we have a number of groups and caravan rallies stay with us at Globe Vale Holiday Park. Check out our caravan rallies and group bookings page.

Are there any party/group make up restrictions?

We ask that single sex groups of three or more people seek our agreement first, before a booking is made – unless they are of the same family, and all from different generations. Call 01209 891183

Also, the person making the booking must be over 18 and staying with the party.

See our terms and conditions page for full details.

What is your postcode for my Sat Nav?

TR16 4BH

Check out our Find Us page for full details

What is your telephone number?

01209 891183

Where is your nearest train station?

Redruth Station, Station Road, Redruth, Cornwall. TR15 2AB

Can I book a taxi?

Jim’s Cabs: 01209 314800
JK Cars: 0800 599 9010/07962 027307

Can we stay next to our friends who are camping at your site?

We will do our best to offer you a pitch next to your friends and family, but at times it may not be possible.

Can under-18s stay on the site?

Yes, we are a family friendly holiday park. Our campsite open spaces allow room for children to play games and run around, as well as having a dedicated children’s play area, too.
We are also very close to the Coast to Coast cycle/walking trail which offers miles of cycle tracks and walking.

Are you open all year?

Yes. We keep our fully serviced, hard standing pitches open 365 days a year.

Our Luxury Holiday Homes are bookable all year round.

Our static caravans can be booked for holidays between March and September.

What are the reception and site opening hours?

The reception is open 7-days a week, from 9am.

If you believe you will arrive before 9am or after 6pm, we would appreciate a call beforehand to let us know.

Can I park next to my tent or caravan?

Yes, our pitches are spacious and allow for a car to park next to a tent or caravan.

Are you wheelchair friendly?

Our main shower and toilet block has full disabled access.

Can I reserve a particular pitch?

We will endeavour to provide you with the pitch you request or stayed on last time at Globe Vale, however we cannot guarantee it as it may not always be possible. (Please see our full terms and conditions here.)

How many people does a pitch accommodate?

Pitches can accommodate a maximum of 6 people. Our pitch prices are based on 2 people camping, For bookings greater than two people, there is an extra charge of £5 per person per night (children under 2 stay free.)

Can we have more than one tent or car on our pitch?

We allow extra pup tents, up to a maximum of two per pitch at £2 per tent, per night. We also allow a maximum of two vehicles per pitch. The cost of each extra vehicle is £2 per night.

Do I have to pay for the showers?

No, there is no charge to use the showers or toilets, they are included in the price of the pitch.

Can I leave my touring caravan with you on a longer term basis?

Yes. We have seasonal pitches and caravan storage facilities. Please contact Louise for details and prices: 01209 891193 or email info@globevale.co.uk

Can we bring a second car or boat on a trailor?

Yes, there is an additional charge of £2 per night for each extra vehicle, boat or trailor.

Is smoking permitted?

We comply with current, UK, smoking legislation. More information here.

All of our static caravans and luxury holiday homes are NON SMOKING

Do you have anywhere I can use my hairdryer?

Yes, we have sockets in our information room where you can use a hair dryer.

Can I charge my mobile phone, laptop, tablet or games console?

Yes, you can charge electronic devices in the office. Donations to our charity box are welcome.

Do you have a launderette on site?

Yes, we have two washing machines, two tumble driers, as well as an ironing board and iron. See our facilities page for full details

Can I freeze my own ice packs?

Yes, we have a freezer available for this. Donations to our charity box are welcome.

Is there anywhere I can store chilled/frozen foods?

Freezer available (items left at own risk).

Do you allow music?

Yes, we allow music, but we expect considerate behaviour towards other campers. Please see our full terms and conditions page.

Do you allow children in the bar?

Yes, children are welcome in the bar and restaurant. We also serve children’s meals.

Can we fly kites/play games?

Yes, our spacious site layout allows for the flying of kites, and children can often be seen enjoying playing cricket and other games.

Is there a cash machine on site?

Our nearest cash machine can be found at the Tesco supermarket in Redruth.