Frequently Asked Questions
What facilities do you offer?
When is the onsite bar/restaurant open?
Our bar & restaurant is open between Easter & September during peak periods.
Are you dog friendly?
Where is the nearest town and shopping centre?
We are also only a 20 minute drive from Truro, Cornwall’s regional shopping centre.
You will find many of the large brands as well as lots of independent shops and cafes to enjoy in Truro.
Which is your nearest beach?
distance from the campsite – about 4 miles.
They are both family friendly, life guarded and great for surfing.
Is there Free Wifi access?
Yes, we offer Free Wifi access – we have hot spots around the park.
Can we have a camp fire or BBQ?
raised off the ground and we have blocks available, if needed.
Do you have a shop on site?
You’ll find all the essentials in our campsite shop (Open between mid July and the end of August).
Do you have electric hook ups?
What time can we arrive and when do we have to leave?
you can arrive from 2pm on the day you join us.
We ask that you vacate your pitch by 10am on the day you leave.
Arriving before 9am or after 6pm?
Please let us know in advance if you plan to arrive at Globe Vale Holiday Park before 9am or after 6pm. Our phone number is 01209 891183.
Static caravans & luxury holiday homes: are available from 3pm on the day of arrival. We ask that you vacate by 10 am on the day you leave. (Please see our full terms and conditions here.)
Do I have to book in advance?
For pitches, it is advisable that you book in advance, especially during peak periods.
For on the day bookings, please contact Louise first to check availability: 01209 891193
Do you accept one night bookings?
Our static caravans and luxury holiday homes are booked weekly in peak periods and a minimum of 3 nights stay during off peak periods.
How do I make a booking?
What forms of payment do you accept?
You can also pay cash on arrival, please call Louise for details on 01209 891183. (See our terms and conditions page for full details.)
When do I have to pay/ do I have to pay a deposit?
If you are booking within four weeks of your arrival date, we ask that you pay in full when making your booking.
If you prefer to pay cash on arrival, please phone Louise on 01209 891183.
Will you confirm my booking?
Can I change my booking in any way?
Do you offer refunds if we cancel or leave early?
We do not offer refunds if you choose to leave early, or cancel within 7 days of your arrival date. (Please click here to see our terms and conditions page for our full cancellation policy.)
I need to cancel my booking, what do I do?
Do you accept group bookings?
Are there any party/group make up restrictions?
Also, the person making the booking must be over 18 and staying with the party.
What is your postcode for my Sat Nav?
Check out our Find Us page for full details
What is your telephone number?
Where is your nearest train station?
Can I book a taxi?
JK Cars: 0800 599 9010/07962 027307
Can we stay next to our friends who are camping at your site?
Can under-18s stay on the site?
We are also very close to the Coast to Coast cycle/walking trail which offers miles of cycle tracks and walking.
Are you open all year?
Our Luxury Holiday Homes are bookable all year round.
Our static caravans can be booked for holidays between March and September.
What are the reception and site opening hours?
If you believe you will arrive before 9am or after 6pm, we would appreciate a call beforehand to let us know.
Can I park next to my tent or caravan?
Are you wheelchair friendly?
Can I reserve a particular pitch?
How many people does a pitch accommodate?
Can we have more than one tent or car on our pitch?
Do I have to pay for the showers?
Can I leave my touring caravan with you on a longer term basis?
Can we bring a second car or boat on a trailor?
Is smoking permitted?
All of our static caravans and luxury holiday homes are NON SMOKING